1. Conditions for return Customers need to check the condition of the goods and can exchange/return the goods immediately at the time of delivery/receipt in the following cases: The goods are not of the correct type or model in the order placed or as on the website at the time of ordering. Insufficient quantity, not complete set as in the order. The external condition is affected such as torn packaging, peeling, broken… Customers are responsible for presenting relevant documents proving the above deficiencies to complete the return/exchange of goods.

2. Regulations on notification time and sending of returned products Time for notification of return: within 48 hours from receipt of the product in case the product is missing accessories, gifts or broken. Time for sending and returning the product: within 14 days from receipt of the product. Location for product return: Customers can bring the goods directly to our office/store or send them by post. In case you have any comments/complaints regarding product quality, please contact our customer service hotline.

The website does not accept refunds under any circumstances.

For more information, please contact:

Hotline 1

1900 55 88 24

Hotline 2

(+84) 906 975 456

Office: 131-133, Street No. 33, Ward 10, District 6, Ho Chi Minh City, Vietnam